To explain the title, one of the most common cognitive biases in how we see the world is encapsulated as ‘what you see is all there is’. In other words, we have a tendency to overlook what is not immediately visible or obvious. We tend to assume that what we see in full view constitutes the only aspects at play. We are slow to consider that there might be additional unseen factors at work that might lead us to an alternative explanation for what we are seeing. In most circumstances we are dealing with incomplete information and there is always some degree of uncertainty and ambiguity involved in human performance. These are not bugs in the system that must be fixed, but rather features that we need to learn to navigate.
Diversity and Inclusion in Elite Sport
Elite sport is not immune to shifts in cultural norms and conventions in wider society. The number of diversity and inclusion roles have increased 60% in the UK over the past five years, and this has started to be mirrored in sporting organisations. The governance and national sport systems for Olympic sports are government funded, so it perhaps unsurprising that these organisations might be prompted to adopt policy that is becoming the norm in other sectors. That said, professional sports have also begun to follow this trend, notably in the US. In this post we consider what diversity and inclusion means in the context of sport at elite level.
Honing Professional Judgement and Decision-Making
Coaching is characterised as a judgement and decision making process. Practitioners and indeed most professionals who work in human performance are de facto coaches of humans. As such, the quest that unites coaches in different sports and practitioners across disciplines is to develop our professional judgement and our ability to make better choices and decisions over time. There is no endpoint to this journey and so the need to continually hone our judgement and decision making applies irrespective of what stage we are might be at in our career. That said, the question of how we best develop these skills for practitioners at the start of their career versus catering for these aspects in continuing professional development thereafter will likely require different solutions.
Beyond the Bubble: The Utility of a Neutral Third Party
One of the problems with our natural preference for those who think as we do is the tendency to find ourselves in an echo chamber. Leaders can of course combat this by recruiting for cognitive diversity, but even within a diverse group our thinking inevitably tends to become socialised as a natural consequence of spending time in the company of the same group of people. Our colleagues will also to some degree share the same biases and are subject to the conventions that are inherent to the sport. Professional sport in particular is a bubble - at present quite literally, but even under usual circumstances. It follows that it is important that we escape the bubble periodically. A related countermeasure is to strategically enlist a neutral third party to break up the usual routine and expose team members to perspectives from outside the bubble at regular intervals. Engaging with an outsider can serve a performance staff in a number of different ways as we will explore.
Realities of 'Performance Consulting'
It is increasingly prevalent for forward-thinking individuals within various organisations to seek insights from other domains and explore novel practices that have been applied with success elsewhere. Coming in as an outsider also allows the separation and distance that is necessary to offer an objective assessment of where things currently stand. In either scenario it is becoming more widely recognised that there is merit in seeking out different perspectives. A different way of considering the problem naturally opens up new possibilities for solutions. One route to achieving this cognitive diversity is via recruitment and employing individuals different backgrounds importing expertise from overseas bring experiences from other sports. An alternative strategy as we will explore is to engage individuals in a consulting capacity.