Ascending to the top is a major accomplishment in any domain. But it could be argued that it is here that the greatest challenge begins. A number of teams have won the championship, but only a very small fraction are able to back up this success. Something about reaching the summit makes it less likely that those individuals will repeat the feat thereafter. Aside from the added motivation for opponents eager to knock the champions off their perch, the experience of success in itself serves to undermine our efforts and reduces the odds of subsequent success. With this post we take a deep dive into the paradoxical effects of success, identify what factors what should be vigilant for, and explore some potential countermeasures to increase our odds of sustaining success.
Special Post: 'The Illogic of Being Data Driven'
In the digital era there is a great onus on being ‘data driven’ across all domains. The drive to be objective and to quantify input and output is eminently understandable. The well-worn phrase that gets thrown around is ‘how can you manage something if you don’t measure it?’. We do however need to be very careful about what metrics we use as a proxy for the thing we are attempting to evaluate. There is inevitably a separation between the measure we can objectively quantify and the complex entity that it represents. We need to be very confident about the specificity and sensitivity of the particular measure in relation to what we are seeking to evaluate, to avoid false positives (detecting something that isn’t there) and false negatives (failing to detect something that is there). On a more fundamental level, complex phenomena defy simple measurement.